OBJECTIVE:

EXPERIENCE:

7/2013 - Present

Industry: Government and Military

LMS Manager

• Recommending how and where content is stored, what types of reports are beneficial, extrapolates performance data, and recommends to management what direction to take with training based on the data that is extracted.• Provide technical assistance for use in Lectora, Dreamweaver, Photoshop, Adobe Connect, FatWire, CoTrain, Constant Contact, WordPress, etc.

1/2002 - Present

Industry: Financial Services

Provisional Marketing Director / Branch Office Sup

* Professional business services for individual and commercial entity. Services included but not limited to life / health / property / casualty insurance planning, retirement / educational investment planning, tax planning, estate planning, mortgage, and other financial service through affiliated companies.* Total asset brought into broker dealer was over $1.5 million, recruited 5 associates and managing sales group of 19 members within 3 years of joining.

8/2008 - 6/2013

Industry: Government and Military

ETL Developer / Data Dictionary Administor (IT Professional 2)

• Perform ETL tasks via Informatica per EDEN requirements from US Department of Education & assist to present Business Intelligent reports by Cognos for SAR.• Maintain Data Dictionary, recommend Knowledge Management policies, and being Web Content Coordinator (MS FrontPage & Drupal) funded by SLDS grant.• Administrate projects with CA Clarity, MS Project and MS SharePoint, create reports via CA InfoView, conduct support for PMO staffs and interact with other state agencies.

8/2001 - 5/2013

Industry: Education

Adjunct Faculty - Computer Information Systems

* Teaching an introduction to business information systems from the end-user's perspective. It includes instruction in: (1) computer hardware and software, (2) use of computer software productivity tools including systems software and application software (word processing, computer communication using e-mail and Internet, database management and analysis with spreadsheets), and (3) introduction to transaction processing systems as the fundamental level of business information systems.* Teaching a problem-solving course in which the tools of structured design are used to design computerized solutions to business problems. Procedural programming languages (C, COBOL, and Java) are used to implement these designs. Emphasis is placed on the implementation of the three logic constructs in procedural languages: sequence, selection and iteration.* Teaching an introduction to the design, development, implementation, and manipulation of databases as well as covering the essentials of file processing. The student will create information level database designs from a set of user requirements and implement those designs employing a 4GL database tool. Finally, the student will be introduced to current topics in the database field, which may include Data Warehousing, Distributed Systems, Object-Oriented Systems, Spatial Databases, and Database Driven Web Sites.

1/2007 - 7/2008

Industry: Education

CMMS Datebase Specialist (IT Professional 1)

* Reengineered existing Work Order system from traditional approach (Sprocket) to relational approach (TMA) and refined business best practice via adopting industry standard with customized need for the organization.* Installed new Work Order system, TMA and maintain database as system administration.* Implemented virus modules to expend functions and service provided to internal clients included Utility, Custodian, and Key Modules.* Supported end user via classroom training and one-on-one tutoring.* Generated reports via different tool (MS Access, Ad hoc, SQL Report Manager, & Crystal Report) for executive director, housing facility manager, project managers, finance personnel and warehouse manager.

1/2006 - 1/2007

Industry: Government and Military

Tax Examiner

* Responsible for the examination/auditing of state tax returns and supporting documentation and account information to determine correct tax liabilities, resolve protests, and/or provide taxpayer assistance. Positions provide information on taxes administered by the department; issue refunds or assessments; determine applicable interest and penalties; analyze, adjust, transfer, cancel and/or credit accounts; resolve errors, discrepancies, and taxpayer complaints; and work with other tax entities such as the IRS, other states, and city, county, or local tax authorities.

4/2002 - 5/2003

Industry: Education

Registered Tutor

Foster an environment that promotes student success & ensures supplemental support of all Computer Information Systems courses.

2/2003 - 5/2003

Industry: Management Consulting Services

Court Management Consultant

Provide technical assistance and consulting services in fields of courthouse facility requirements analysis, design, and planning; long term facility strategic planning; architectural evaluation; court security analysis, court automation requirements analysis, information systems evaluation, conceptual and detailed computer systems design; and technical assistance to courts on ADA court facility accessibility compliance.

8/1998 - 8/2001

Industry: Insurance

Personal Financial Analyst - Primerica

* Provide a complete review of clients' current finacial situation and offer solutions in the Income Protection, Debt Elimination, Asset Management, and Education Saving areas.

7/2000 - 6/2001

Industry: Telecommunications Services

Architecture Engineer - Enterprise Architecture

* Research, plan, implement, maintain, and update the Enterprise Architecture through Standard and Tools Management (Software, Hardware, and Netware). Tasks involved evaluation and recommendation for corporate wide solution based on project requirements which align the business need.* Assist in Architecture Review for projects.* Participate in communication with venders for technical support and license purchase issues.

7/1999 - 6/2000

Industry: Telecommunications Services

Associate Systems Engineer - Data Center

* Assist in design, develop and deliver software, hardware and systems solutions for data marts for EDM and CRM.* Provide the technical expertise to assist with the integration, deployment and documentation of the required support systems.* Assisting with detailed functional and data requirements engineering, analysis, researching and resolving problems and implementing solutions.* Working with a team responsible for delivery of selected functional components necessary to meet Q-Gate requirements and will participate in risk management as required.* Involved writing specifications as well as developing templates and processes to aid the department in reaching CMM level 2.* Use practices (JAD) and methodologies (UML) to determine current and future solutions and provide input in finding approaches to design solutions.* Assist in ensuring that design meets customer business needs.

12/1998 - 7/1999

Industry: Broadcasting, Music, and Film

Business Systems Analyst - Supply Chain Management

* Improve, advance and simplify company IT business process. * Consult with end users and business support specialists to identify opportunity for improvement.* Perform reporting needs and format for delivery.* Identify technology/tools, which will most effectively meet a specific need within the organization.* Evaluate specific requirements and recommend how each can be incorporated in the business.

5/1998 - 5/1999

Industry: Education

Graduate School Research Assistant of Information

* Involved with information technologies related social sciences research.* Act as teaching assistant and recommend solutions for case analysis assignments in graduate level courses.

11/1998 - 1/1999

Industry: Broadcasting, Music, and Film

Database Specialist - Encore International

* Foreign language GUI development on various OS platforms.* Transnational database connectivity (ODBC) solutions research.* Forms and reports enhancement and redesign.

6/1997 - 9/1998

Industry: Management Consulting Services

Business Software Developer - PSI Technology

* Redesign existing relational database management systems (RDBMS) in different version of Microsoft Access including modification on tables, queries, forms, reports, macros, and modules.* Responsible for meeting with clients and conducting initial interviews, updating the system based on client input, testing the system, and providing general documentation (known as SDLC).* Member of developer team for various Management Information Systems (MIS) and Decision Support System (DSS) projects; Worked with project manager both at internal and external working environment.* Developed projects using Visual Basic for desktop and distributed application development. VB Applications involved the database jet engine of Access (DAO) and spreadsheet capacity of Excel.* Create summary data, generate reports and develop technical documentation for projects in VB, Access and Excel.

1/1997 - 5/1997

Industry: Computer Software

Assistant Software Developer - Geospatial Systems

* Assist senior GIS analyst on C (MDL) programming for CAD software.* Support Production Management unit for software product assurance.* Trouble shooting and maintenance of LAN at the optimal performance.

EDUCATION:

1/2002 - 12/2004

Certification

Certified Financial Planner / Real Estate

1/1997 - 5/2001

Master's Degree

MBA/MS dual degree major in Finance and minor in Information Systems.

1/1995 - 12/1996

Bachelor's Degree

BS in Computer Information Systems and Management Science.

SKILLS:

Skill Name

Skill Level

LANGUAGES:

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Proficiency Level

AFFILIATIONS:

Chinese American Council of Colorado

Treasurer

Colorado Chinese Club

Life Member

Denver Chinese Culture Center

Life Member

Taiwanese Student Association

Point of contact

Rocky Mountain Chinese Society of Science and Eng.

Life Member

ROC/Taiwan Double-Tenth Celebratiation Committee

Chairman

Colorado Chinese Club

Vice President

Denver Chinese Culture Center

Vice President, Sectary, & Deputy Treasure

ROC/Taiwan Double-Tenth Celebratiation Committee

Committee Member

Chinese Student Association

President

ROC/Taiwan Double-Tenth Celebratiation Committee

Committee Member

A.I.T.P. (DPMA)

Volunteer Tutor

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